Some users have reported getting errors when doing a Restore with SMS Backup & Restore. The logs suggest the Antivirus App interefering with the Restore. Uninstalling/Disabling the Antivirus app fixes the Restore problem.

If you are getting an error then I will need to have a look at the logs to figure out and then either make a fix in the app or suggest if there is something wrong on the phone. To send me the logs, please follow these steps:

- Install the app “Log Collector“. Its available for free from the Android Market.

- Enable the Logging in the app that you are getting error in (Menu->Preferences -> Enable Logging)

- Try the Backup or Restore operation that is giving you the error.

- Once the error has been reported, open the Log Collector app, it’ll ask you how to send the log, select the Email or GMail option as per your configuration and send the log by email to my email address: android AT riteshsahu DOT com

- Also send a note on what were you trying, so I know what to look for.

- Once I’ve received the logs I’ll analyze them and get back to you.

Note: Make sure you’ve enabled logging in the App before you retry the backup or restore operation and also to send the logs as soon as you get the error, otherwise the logs would not contain the information needed.